Help center

No. Shadowmark is a space for honest self-reflection and shadow work, not therapy, diagnosis, or a crisis service. If you are in crisis or thinking about harming yourself, contact your local emergency number or find a helpline at findahelpline.com.

Default is an ally in your corner that turns the mirror with warmth. Interrogation asks harder, more direct questions and sits behind a short confirmation, because it cuts. Teaching steps out of coaching to explore the ideas themselves. You switch modes from the button under the message box.

Lenses are the voices that shape the mirror: Jung, Nietzsche, the Stoics, and more. They are all on by default. Turn any off in Settings, under Lenses, or from that same button in a conversation. Lenses shape the coaching modes; Teaching always draws on every thinker, so you can still study a voice you have turned off.

Yes. Your conversations and dreams are encrypted at rest and isolated to your account, served over HTTPS. Replies are written by AI models from Anthropic, and models from Google note the mood of each message, both through Vercel’s AI Gateway and only with the consent you give before you start. Every request is sent with zero data retention, and your words are never used for advertising or to train models. See Privacy and Security for the specifics.

There is a free tier to begin, and Marked, which opens the full work without limits, including dream analysis. Compare what each includes on Pricing. You can upgrade, change billing, or cancel anytime from Settings.

You can edit or clear the context you have shared at any time. Deleting your account permanently erases your conversations, dreams, and profile.

Reach us through Contact, or email support@shadowmark.app.